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FAQ
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What type of company is Sooner Strategies?Sooner Strategies refers to the Limited Liability Company (LLC), also known as Sooner State Strategies. The additional associated entity, Sooner Strategies and Resources, through which much of the fee-free historical research and assessments are produced is a 501 (c) (3).
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What if I don't want to pay full price because I don't need all the services included in my package?At Sooner Strategies, we understand that each client has unique needs and may not require every service included in a specific package. We are committed to providing personalized solutions and value your satisfaction. If you find that you don't need all the services offered in a package, we recommend scheduling a consultation with one of our team members. During this consultation, we will work closely with you to assess your specific requirements and tailor a custom package that meets your needs and budget. By doing so, we can ensure that you receive the most relevant services for your situation without paying for unnecessary options. If you've already purchased a full package at the entire rate then a refund for whichever services you didn't wish to include will be provided to you.
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How hard is it to get a new associate or new team if I can't seem to work with the ones I have now?At Sooner Strategies, we understand the importance of establishing a strong working relationship between our clients and our associates. We want to ensure that you receive the best possible service and have a positive experience while working with our team. If you find that you are having difficulty working with your current associate or team, please do not hesitate to reach out to our customer support or your assigned account manager. We are committed to addressing any concerns or issues that may arise during your collaboration. We will gladly work with you to find an alternative associate or team that is a better fit for your needs and preferences. Our priority is your satisfaction, and we will make every effort to accommodate your requests and ensure a seamless transition to a new associate or team.
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You mention discretion and confidentiality several times on your website and in your advertisements - how can I be sure that this isn't simply an empty promise?We are well-versed in maintaining privacy for high-profile clients some of which serve inside governments and corporations. Our company understands the importance of discretion and confidentiality when it comes to our clients' sensitive information and matters. We take our commitment to protecting your privacy very seriously, and we have implemented several measures to ensure that our promise is upheld. Confidentiality Agreements: Before beginning any project, our associates are required to sign comprehensive confidentiality agreements and non-disclosure agreements that legally bind them to protect your information and maintain the highest level of discretion. Additionally, if privacy and confidentiality are priorities, we will tag your account with a designation where only our most trusted, longest-serving associates will have any access to your account. Even things like billing and invoices aren't processed through the same system. Secure Data Handling: We employ industry-standard encryption and security protocols for handling and storing your sensitive data. We also conduct regular audits and updates to our systems to ensure that our data protection measures are up-to-date and effective. Limited Access: Access to your project details and sensitive information is strictly limited to team members directly involved in your project. We also provide regular training to our staff on the best practices for maintaining confidentiality and data security. Clear Communication: Throughout our collaboration, we will maintain open and transparent communication regarding our confidentiality practices and address any concerns you may have. Customized Confidentiality Provisions: If you require additional or specific confidentiality measures, we are more than willing to accommodate your needs and discuss customized provisions tailored to your unique situation. We are committed to earning and maintaining your trust, and we encourage you to reach out to our team if you have any concerns or questions about our confidentiality practices.
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I have a serious need for investigative services but I feel like hiring a private investigator is overkill. Can you provide an option that isn't as high-scale and is cheaper than a PI but also provides the investigative service that I need?Our firm understand that each client's needs are unique and that hiring a private investigator might not be the most suitable option for everyone. Fortunately, although you can specifically book our services that utilize licensed private investigators in whichever state or area you may need them - because of the nature of our operation, we can also provide most of those same services, typically provided by the same licensed PI associate, at a lesser charge because their contracted payments aren't dependent upon using their 'license'. Sooner Strategies understands that one size doesn't fit all when it comes to serving our clients and we are committed to providing a range of services that cater to different requirements and budgets. Our team of investigative-service professionals includes private investigators, experienced researchers and analysts who can provide a more cost-effective alternative to a full-scale private investigator service. These services can include in-person behavior shadowing that maintains full privacy, in-person interviews, public records searches, full, limited and opposition file background checks, social media analysis, telephone analysis, email reviews, and other forms of research that may address your investigative needs without the higher costs typically associated with private investigators. To explore the most suitable and budget-friendly option for your specific needs, we recommend scheduling a consultation with one of our team members. During this consultation, we will assess your requirements and work with you to develop a tailored investigative plan that meets your objectives while staying within your budget constraints. Our goal is to provide you with the information and support you need while ensuring your satisfaction and peace of mind.
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